12 Stow Hill Newport, NP20 1JB, Wales
We’re open Monday – Friday, 8 a.m. – 7:30 p.m. GMT
Frequently Asked Questions
Please read our FAQ before sending us a message.
Orders will be shipped same day. Standard UK delivery will be sent by Royal Mail 24 which usually takes 1-3 days for delivery.
If your order hasn’t arrived within a reasonable time of shipping please contact us at firstname.lastname@example.org and we will look into the order.
Any changes to an order need to be sent in writing to us at email@example.com with the order number and requested changes and we will make the appropriate amendments.
Return requests need to be sent in writing to firstname.lastname@example.org with the order number and reason for return. If the item was damaged or missing parts we will arrange for return cost to be paid however if there are no problems with the item and you want a refund or exchange the return postage must be covered by you.
The product code can be found on the right of each product image under its title. It is the SKU code.
All prices include VAT and the 10% discount on RRP.
|Monday||10:00 AM — 6:00 PM|
|Tuesday||10:00 AM — 6:00 PM|
|Wednesday||10:00 AM — 6:00 PM|
|Thursday||10:00 AM — 6:00 PM|
|Friday||10:00 AM — 6:00 PM|
|Saturday||10:00 AM — 6:00 PM|
|Sunday||11:00 AM — 5:00 PM|
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Send us an email
+44 (0) 1633 633 639